Problem Setting up Amex Bank Feed
Recently I replaced my Amex card with a new card and number. I set the bank feed for the previous card to inactivated. The new card is configured for online banking. Now trying to setup a new feed...
Forum Discussion
Thanks Doreen - what is the average time for a service ticket response? I have two open already and have not received any notifications or replies to them.
Hi bennyi,
I’m sorry to hear you haven’t received an update on your two open service tickets. We don’t have a set response time at the moment, and we’re currently experiencing a high volume of requests, so there may be some delays. Our team will assist you as soon as someone is available. Thanks for your patience and understanding.
Regards,
Sai
