Forum Discussion

Usefulltips's avatar
Usefulltips
Member
17 days ago

unable allocate trnsactions in MYOB Pro

how to sesolve this There are one or more errors: Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us.
Earl_HD's avatar
Earl_HD
MYOB Moderator
17 days ago

Hi Usefulltips,

Thanks for posting. Our team is aware of an issue with the Bankfeed allocation service; in the meantime, you can manually match transactions as a workaround. For updates, please see our status hub page. 

We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it.

Regards,
Earl

Flaxworx's avatar
Flaxworx
Experienced User
17 days ago

well, the manual idea sounds great, but is not working either... its not just inconvenience, it is time and money, and you are charging us for your service after all... 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    17 days ago

    Hey Flaxworx,

     

    Sorry for the inconvenience this has caused. The issue affecting bank feed allocation has now been resolved, and you should be able to allocate and record transactions as normal again.

     

    Cheers,

    Doreen

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