Reconcile Accounts - unmatched Payroll transactions
When attempting Banking->Bank Transactions->Reconcile, several payroll transactions appear unmatched. When I click the "Find a Match", MYOB Business returns NIL transactions.
When I run Banking->Bank Transactions->Unmatched, MYOB Business returns NIL transactions.
When I click on one of the individual Pays, MYOB reports that it has been reconciled against an Electronic Payment.
Note: The payroll transactions all relate to the same employee who has their pay spilt to two different employee bank accounts.
I have logged a support ticket but have NIL response after 2 weeks and need to complete our BAS.
Can anyone help guide me through how I clear the unmatched transactions and reconcile our bank account?
Screen shots attached.
Many thanks in advance,
Glen