Forum Discussion
Work around is to enter Banking Hub area and then click Categorise Transactions in order to reconcile accounts etc.
- magyarkuki28 days agoExperienced Cover User
This option is more help than MYOB has been able to provide...unfortunately, it still doesn't work for us...even if we try to batch or do a single transaction.
Still errors out.
Our transactions are matched...just not "reconciled". We need to pull a reconciliation report for someone and can't do it because of this error.- Doreen_P27 days agoMYOB Moderator
Hi magyarkuki,
If it’s still erroring out even on a single transaction, that’s definitely something we need to peek at behind the scenes. Best move is to reach out to our team so they can check what’s actually causing the error and get it sorted so you can run the reconciliation report you need. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
- magyarkuki27 days agoExperienced Cover User
I did that...told I'd be called back on Friday and issue would be resolved.
Obviously I didn't get called back nor does anything work.
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