Since the latest "UPDATE" the banking side is sooo slow (a million times slower than sales etc)
You cannot search- I used to be able to search name, inv no, amount etc but is won't.
A 30 sec job of allocating a payment in bank feeds to an invoice is taking 5 min!
I have tried on different computers/ PCs etc. I thought it maybe my laptop but it's not!
Is anyone else having this prob?
MYOB was slow and painful before the so called update!
Yep, same here. And I have also tried different computers, different browers, clearing cache etc. I have found to be able to somewhat reliably find transactions I have to enter ALL expenses as Bills first, then make sure MYOB matches to the Bill. I've not been able to use 'Bank Rules' for some time now if my boss wants to later search for say all payments made to 'Bunnings'. There has been a HUGE learning curve when transitioning from AccountRight Desktop to Business (whatever the subscritption is called this week) brower. Simple tasks are becoming increasingly complex and time consuming. Also a bit sick of the wasted screen space, but that's another gripe.
Same, coding transaction in bank transactions is absolutely painful. The most annoying piece of software we have. Tried clearing cache, changing computers, changing locations. What used to take me an hour now takes all day!
Hi Brad84,
A task that should only take a few minutes is not the experience we want for you, especially in banking where speed really matters.
I appreciate you already testing this on your side. If you haven’t yet, could you also try clearing your browser cache, as that may help. At the moment, we haven’t seen any broader reports of slowness, so it may also be worth checking your internet speed to see if either could be contributing. If the issue is still happening after that, the next step would be to contact our team directly so they can take a closer look at your specific file.
Cheers,
Princess
Yes. MYOB has become so slow since the update.
Just changing filters when printing dockets is pain staikingly slow. It used to be instant and now it takes between 10 to 20 seconds for advanced filter button to work.
Everything has become slow to refresh.
Hi EddieL,
Thanks for adding your experience here, Eddie. I can understand how noticeable it is when something that used to be instant now takes 10–20 seconds to respond, especially when you’re trying to print dockets.
We’re not currently aware of a widespread issue affecting the Advanced Filters button or docket printing. If you’re still seeing this, please try the following:
If it remains slow, reach out to our support team so they can investigate what's causing it. You can reach out by creating a ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
