unmatched transactions

Hi NS-01 

 

Thanks for your post. Before reversing or deleting any of those transactions I'd recommend looking into each one. Things I'd be checking are:

 

• was the payment actually made
• are there duplicate transactions for the payments
• EP001273, 1254 and 767 are reversal transactions processed through the Prepare electronic payments window. Reversing these transactions will put the reversals back into the Prepare electronic payments window so won't resolve the issue. They should have been manually reconciled with the original transaction so you'll need to trace the original payment and reprocessed payment to see how they were matched in bank feeds
• the Superannuation payment is recorded when processing Pay super, was another transaction recorded to match with the actual payment?
• transactions with the reference Payment: are typically Pay Bills transactions, were Spend money transactions recorded for these payments and matched with the bank feeds?

Please let me know how you go.

 

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