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Justine83's avatar
Justine83
2 years ago

WAGES PUT THROUGH AS TWO PAYMENTS AND NOW CAN'T MATCH IT TO PAYROLL AMOUNT IN BANK FEED - HOW TO RECTIFY?

The pay run was processed but manually entered into the bank for transferring to employees. One employee had his payment split into two. When the two payments have come through the bank they do not ...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi Justine83 

 

Thanks for your post and Welcome to MYOB Community Forum.

 

After the pay run was processed then paid in real life but the payment was split into two, in this case, you may need to split the pay run as well. You will need to reverse then reprocess the pay run based on how the payment was split. Once pay run is processed, you can match the payroll transaction to the bank feed transaction. The Help Article Fixing a pay will provide you the steps on how to reverse a pay. 

 

Please let me know if you need further assistance.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Best regards,
Doreen

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