Forum Discussion

sarahtaylor93's avatar
sarahtaylor93
Experienced User
2 years ago

Updating Item Pricing

Hello,   I am trying to update pricing on a part number but keep getting this error message:   'Items per selling unit' cannot be edited when an item has been used in a transaction.   I don't t...
Shella_A's avatar
Shella_A
MYOB Moderator
2 years ago

Hi sarahtaylor93, 

 

Thanks for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.


We’re sorry to hear about your troubles with the pricing. The items per selling unit only appear if you track stocks in the system and this could not be altered if you already made transactions for the items. If we need to change this information the only option, we have is to create a new item. Here is the help article, units of measure for additional information. 

 

Let me know if you need further help and we’ll be happy to assist you. 

 


Cheers,

Shella

  • gavin12345's avatar
    gavin12345
    Ultimate User
    2 years ago

    Hi sarahtaylor93 

     

    Are you trying to update via import? If yes, what you are seeing is caused by a bug in inventory. Ask MYOB to run an inventory script on your file if it is online.

     

    Try to update manually on screen. If this fails, then you have a corruption in your file. Nothing should prevent you making an item inactive. If you need help and cannot get it from MYOB, try FGHTables - they can fix these issues.

     

    Regards

    Gavin

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