ashsan
9 days agoMember
Account Cancellation
Hi team, I'd like to cancel my Myob subscription. Frustratingly, there's no way to cancel from the UI and the one support channel I can reach out to appears to be experiencing high volumes at all...
Hi ashsan,
Thanks for raising this here. I’m sorry about the experience you’ve had trying to get support for this. I can understand how frustrating it would be to request a callback, think your place in the queue was secured, and then have to start over again. I can see a support case has already been created for your cancellation request, and it’s now with the right team. We are working through a backlog at the moment, so there may be a bit of a wait, but someone will pick this up and assist as soon as a team member is available. Thanks for your patience while the team works through the queue.
Regards,
Sai
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