Forum Discussion

MYOBuser2021's avatar
MYOBuser2021
Contributing User
2 years ago

Adding new user

I'm trying to add a new user.  I get the message "You don't have permission to invite a user to use MYOB. Please ensure you are an admin/owner of the subscription. Contact your administrator if you t...
Hannah_V's avatar
Hannah_V
Former Staff
2 years ago

Hi, MYOBuser2021. Thank you for posting here in the Community Forum. 

 

If you have Administrator access to MYOB, you can invite anyone you'd like to sign in to your MYOB business. If you need a hand with your books, you can Invite your accountant or bookkeeper. To investigate the error you're encountering, please verify the last four digits of the serial number you're referring to and confirm the last name of the business owner. This information will significantly aid us in addressing this issue.

 

We are looking forward to assisting you.

 

Best regards,

Hannah

Hannah_V's avatar
Hannah_V
Former Staff
2 years ago

Yes, MYOBuser2021. You may send your serial number through a private message. 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.