After I have logged into my MYOB account the dashboard briefly appears then a message appears 'Are you still there?' Sign back into your account to continue working. I then click on the link and the same message appears and i cannot get into my account. Any suggestions? Thanks
Hi artland,
It’s definitely a hassle when that "Are you still there" keeps coming back. It’s often caused by your browser session, cache, or cookies.
To start, close all MYOB tabs and browser windows, then open a private or incognito window and go directly to app.myob.com instead of using an old bookmark. If you’re able to sign in, clear your browser data and cookies in your usual browser, then close and reopen it. It’s also worth checking that your device’s date and time are set to update automatically. If the issue continues, try another browser or device, or get in touch with our support team using one of the options on our Contact page so they can look into it further.
Cheers,
Princess
