Forum Discussion

cancellation_rq's avatar
cancellation_rq
Member
2 months ago

Cancel my account

Hi, I would like to cancel my account with you.  I live in Japan and I closed down my business in Australia over a year and a half ago.  I have tried calling the support desk many times and have re...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 months ago

Hi cancellation_rq, 

 

Sounds like the subscription’s been ticking along for a while without anyone actually using it.

If calling isn’t an option, you can either log a support ticket from the My Account window or jump onto our live chat team through MOCA, our virtual assistant.

 

If you already have access to My Account > Manage subscription, you can also cancel the subscription yourself from there.

 

Regards,
Genreve

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