Forum Discussion

harpo

Contributing User

27 days ago

Duplicated busienss

As a student doing trial iI have accidently duplicated my business.Please advise how I can delete one on the businesses

Earl_HD
14 days ago
Hi harpo,

The other reason that might be causing this issue could be related to the way the template is set up. Please check the template and change it to "Services and Items." You can refer to the screenshot attached for guidance.

Regards,
Earl

Genreve_S

MYOB Moderator

27 days ago

Hi harpo,

If you accidentally duplicate your business, you can cancel it from the MyAccount window. Make sure to check the serial numbers of both businesses to avoid cancelling the wrong one.

Feel free to create a new thread if you need any other help.

Thanks,

Genreve

harpo
Contributing User
26 days ago
Hello, Thank you for response. I cannot see where in my Account to delete one account.
- Princess_R
  MYOB Moderator
  26 days ago
  Hi harpo,
  
  To cancel your account, you'll need to click on "Manage Product" and then click on "Cancel Subscription." For more information, check out this link.
  
  Cheers,
  Princess
  - harpo
    Contributing User
    26 days ago
    Hello,
    Thank you.Won't this stop all my businesses? I only want to delete the one that I have duplicated.