Forum Discussion

bcrnp2015's avatar
bcrnp2015
Member
1 year ago

Email blacklisted?

Hi, We keep having the same customers emails bouncing back from our MYOB the email is accounts@waikatoclutch.co.nz can you please remove this email from the blacklist if it is on there. Thanks Sus...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi bcrnp2015,

 

That email has been whitelisted now, so it should go through fine. 

 

If the issue persists, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

 

Regards,

Sai

 

bcrnp2015's avatar
bcrnp2015
Member
1 year ago

Can you also please check the email -------- thanks

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi bcrnp2015,

    After reviewing the email you provided, it was indeed blacklisted in our system. We've made the necessary changes to resolve this issue.
     

    Additionally, I’ve removed the email from this post to prevent any confidential information from being visible in a public space.

    Regards,
    Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.