Error trying to login

Not sure if that image is working. it says -

Hi Garth45, is this still an issue or has it resolved itself?

I understand access to the software is critical and something you would want resolved right away.
I recommend that you use our livechat services for urgent queries such as access like this.
Our virtual assistant MOCA is available in many locations, but one relevant to help is myob.com/support.
If you begin a conversation with MOCA it has rules in place to escalate you through to a livechat agent based on the topic and whether it was able to resolve the issue.

I hope this information is helpful to you and the community.
Cheers, Mike

I found a work-around for now, accessing the account through my browser history seems to work (still has me logged in I guess?).

The 'Log in' page is still giving the same error.

Your MOCA virtual assistant was of zero help, had no idea what I was talking about. I dont recall it directing me to any live chat option either, or I would have used it. If I have time I'll try it again today...

I'm having the same problam. Please help.

Thanks for the tip on accessing through browser history. Just tried that and I was also able to access.

I have the same issue. Any tips for solution?

Hi vocalkeny, if the above community advice about accessing via browser history does not work, then you will need to contact our support team to have your 2FA reset.
To do this, I would recommend using our livechat service. If you go to myob.com/support > there will be a purple chat bubble on the lower right of the screen.
This opens our virtual assistant MOCA who will escalate you through to a livechat agent if it is unable to help (which should happen in this scenario)
Thanks, Mike