Frustration with MYOB help

Hi

This product needs a kick up the ass. Especially the help section. It is super difficult to navigate, the virtual assistant is next to useless and to get a response from a person takes nearly two weeks. get your **bleep** together MYOB. i just tried all avenues to try and find an answer and ended up at contact support. filled out my question and explantion, hit send and it pooped up there was a problem sending and gave me a phone number to call. SO AGRAVATING!!!!!!

My question is--

when trying to send batch of invoices via email it fails and says it needs email addresses. the clients' invoices do have email addresses in their contact cards, in the correct cell, but it still fails to send. if i open the invoice and send via email it works. super frustrating to open each email and send individually.. maybe someone in the forum can help. MYOB are hiding behind Bots and drop down boxes.