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OldeFella's avatar
OldeFella
Member
8 months ago

How to Open *.myo File?

I have a company file created under AccountRight 19.1, so it's in .myo format. I've just installed AccountRight 19.6 and am wanting to open the .myo file but it seems that the programme will only ac...
Earl_HD's avatar
Earl_HD
MYOB Moderator
8 months ago

Hi OldeFella,

Here’s what you need to do: you’ll need to convert your file into the .myox format first. In AccountRight, there’s an ‘Upgrade’ option that’ll do the trick. Just open the software, select ‘Upgrade’ from the menu, it’ll guide you through updating your file to the .myox format. Once that’s done, you’ll be all set to go! 

 

I hope that helps!

Regards,
Earl

  • OldeFella's avatar
    OldeFella
    Member
    8 months ago

    Hi Earl - sorry for the belated reply.

    I'm running into a problem using Upgrade as I no longer have the Administrator password. 

    I switched accountants a few years back and set up a user account for the accountant. In making that change the Administrator password was deleted as it was either not recognised, or else forgotten, that the word Administrator was system generated and was critical. 

    How do I proceed from here?

    Regards

    David

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