Forum Discussion
Genreve_S
1 month agoMYOB Moderator
Hi PPP2620,
I'm happy you found the update positive overall.
Good spot, and thanks for calling it out. I get why seeing those reminder bits hanging around would make you worry.
To clear it up:
- The grey “Send reminder” line you see in the Activity panel is just for info. Because “Send invoice reminders” is switched off in your Sales settings, the system won’t actually send any reminder emails, even if a future date is shown there.
- At the moment, there isn’t a setting to hide or remove those future reminder entries from the Activity view. You can stop reminders from ever sending (which you’ve already done with the global toggle off, and you can also switch them off per customer if you like), but the Activity line itself can’t be turned off yet.
So, in short, nothing will go out to your customers as long as reminders are off, even though you can still see that “Send reminder” entry in the activity history.
Regards,
Genreve
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