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TanyaBennett's avatar
TanyaBennett
Experienced Cover User
1 month ago
Solved

My.myob manage staff users

When I go to My.Myob & select Manage Practice Users , the staff member is shown as available, however when I then go to Manage online File Access, they do not appear on the list to select. Can you pl...
  • TanyaBennett's avatar
    TanyaBennett
    1 month ago

    Thanks, I was not going to Partner.myob.com. I now have access & can see my staff and client files, however it only goes up to clients starting with P? All clients after P do not show on my list? It does not give me the option to a second page or anything? Do i look somewhere else for these?

     

TanyaBennett's avatar
TanyaBennett
Experienced Cover User
1 month ago

Thanks, I was not going to Partner.myob.com. I now have access & can see my staff and client files, however it only goes up to clients starting with P? All clients after P do not show on my list? It does not give me the option to a second page or anything? Do i look somewhere else for these?

 

TanyaBennett's avatar
TanyaBennett
Experienced Cover User
1 month ago

I have contacted support & advised there is currently an IT issue that only shows a certain amount of clients. Thanks for your assistance

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