Forum Discussion
74 Replies
- Pen23507 months agoExperienced User
Yes, having same problem - very slow in loading screens, and and then message can come up saying 'something went wrong', and says to refresh browser and then if still a problem contact myob. Have done all this (as well as clearing cache), but still very slow. Can't really do any invoicing or other work.
- MZ1237 months agoContributing User
So slow today. It is taking so long just to enter an invoice. Whats going on? Been like this for a week.
- kreedy2627 months agoMember
Please can this be sorted asap - productivity is at an all time low as MYOB hasn't been working correctly for days. Its getting a bit ridiculous.....
- INTHEHILLS7 months agoExperienced Cover User
Today running so so slow, need to work, not go around and around in circles.
- Genreve_S7 months agoMYOB Moderator
Hi PPHAccs,
Thanks for letting us know about your experience. That pop-up might be tied to latency, but we can’t say for sure just yet. Our dev team is actively working on improving the service performance.
You can keep an eye on updates here: https://status.myob.com/incidents/726925.
Regards,
Genreve
- PPHAccs7 months agoContributing User
Hi Doreen
It has been like this for a couple of days now, I waited to see if it would resolve but hasn't. One thing I did notice briefly yesterday when trying to open another tab is pop-up blocked appeared (top right corner) but disappeared too quickly to act. It's as if asking MYOB Business online to do an any action causes it to considered a pop-up and the screen hangs with nothing happening. This might not be the answer or related but something to consider. Please fix, it's very frustrating...
- Mike_MYOB7 months agoCommunity Manager
Hi all, degraded performance for MYOB Business has been noted on our status page now and is being investigated.
You can track this via our status page for updates > https://status.myob.com/incidents/726925
Sorry for the inconvenience caused. - User345677 months agoMember
Same for me yesterday, was hoping today would be better but no, the spinning wheel of frustration is still there.
- busychemist7 months agoExperienced Cover User
Agree, still slow today. I'm also noticing that the only button that appears on the left now is 'Dashboard'. Almost as if the rest aren't loading because it's taking too long.
Very frustrating, as now I can't access any Reports without the link!
- ADigney7 months agoContributing Cover User
I think people don't really know where to report issues. It's not clear anywhere and also not easy to find. It is still slow today, especially if trying to save and email an invoice. It just took 7mins to save and email 1 invoice. Like I said in my previous comment, it has been consistently slow since the change over to online instead of local. What used to take me a couple of hours to complete is now taking more than double the time. It's very frustrating and time consuming. The new versions were supposed to be time saving but it is definitely not that. I'm just about done!
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