OMG, it is soooooooo frustrating! MYOB smarten your act. This is NOT efficient
Hey JB_72,
When things slow down, we understand that it’s frustrating. Quick update from our incident management team, we’ve deployed a fix to improve performance and we’re now monitoring for stability to keep things steady. Thanks heaps for your patience while we worked on this, we’ll keep an eye on it and make sure it stays on track.
Cheers,
Doreen
Guess what, your fix did nothing. I have completed the pays this morning and it took me twice as long to do the job. I am surprised though that it didn't log me out this week.
We need to get a fix on this problem as you are going to have people moving to another system. Honestly I hate how slow and laggy the system has been lately.
Hey KT77,
Sorry the last fix missed the mark and that this morning’s pay run took twice as long. It's a small win it didn’t log you out this week. The previous incident is resolved on our side and there’s nothing new raised at the moment. If the slowness keeps up or anything else crops up, make sure to reach out to our team on Live Chat via our virtual assistant, MOCA, so they can check what seems to be happening.
Cheers,
Doreen
