Hi I notice this post is from some months ago, but I have been experiencing extremely slow Payroll for months now. I have tried everything recommended, swapping browsers, clearing caches etc. My owners have switched to Xero for their other businesses, and I am trying hard to keep MYOB as I think it is a better software. But this slowness is causing me to take hours to complete the payroll, and today i missed the lodgement of the bank file. My internet speed is Starlink and it is usually around 260MBPS.
that's exactly why we have moved to xero. we had 3 subscriptions with myob, but were never unable to open 3 at the same time, especially in the morning I had to get very lucky to get 2 of those opened and running.
Called myob support a few times, but nothing really changed.
good luck.
