Forum Discussion

harpo's avatar
harpo
Contributing User
4 days ago

Receivables reconciliation

As a student,I have  entered my previous historical sales nd am required to run the receivables reconciliation report and save a copy.I have attached screen shots.The exception report shows no outstanding balance but does not show amounts.Should not the totals be shown there? 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi harpo,

    The issue might be due to an incorrectly set up linked account. I recommend checking under the Accounting menu > Manage linked categories to ensure the linked account is correct.

    Regards,
    Earl