Forum Discussion

AnnaHughes79's avatar
3 years ago
Solved

Remove an owner

 

I would like assistance for the Director of our company to remove an 'owner' from the books, who is not an owner. We are in the process of changing Accountants, and need to remove access. Neither I or my Director has the ability to do this when logged in.

 

 

  • Hi AnnaHughes79 

     

    I'm happy to look into it for you. Could you please send me a private message with the following information?

     

    - Serial number

    - Registered business name for this serial number

    - Current primary contact person/owner's full name and email address

    - New primary contact person's full name and email address

     

    You can do so by mouse over my avatar and choose 'Send a message'.

     

    Update: Unwanted online owner changed to online administrator, which can be removed by other online owners when ready.

1 Reply

Replies have been turned off for this discussion
  • CloverQ's avatar
    CloverQ
    Former Staff

    Hi AnnaHughes79 

     

    I'm happy to look into it for you. Could you please send me a private message with the following information?

     

    - Serial number

    - Registered business name for this serial number

    - Current primary contact person/owner's full name and email address

    - New primary contact person's full name and email address

     

    You can do so by mouse over my avatar and choose 'Send a message'.

     

    Update: Unwanted online owner changed to online administrator, which can be removed by other online owners when ready.