Hi.
We have 2 companies under 1 login, 1 password and 1 2FA via email for both companies.
However, MYOB sent an email asking to set up 2FA for the second company too. How this is possible.
I understand that 2FA must be via SMS now.
It seems that it is easier to separate login and have its own for each company. How to do it?
And it has to be done now as 2 directors separated and left one company for each. Previously, both were directors in both companies.
I just want to add, this is Business payroll only
Hi Booran,
With SMS 2FA, it's way easier and safer to set up separate logins for each company. Just invite each director to create their own MYOB account with their own email, set up SMS 2FA, and link it to the right company file. You can check this handy link that will guide you on how to invite users. Keep things simple and sorted for both of you moving forward!
Cheers,
Shella
Thank you, Shella, for your response.
However, both companies already have separate MYOB Business payroll accounts. No need to create new ones.
We need to have to separate logins. And update second company details.
I have no idea why MYOB arranged single login years back.
Another strange thing happened this month. All over sudden both invoices came to one email, instead of going to 2 different as it was for months. However, 2FA warning came to the proper email address for the second company and to the old email that is not in use anymore. It was arranged from our side to replace that old email with the proper new email for the second company. And it was going well until this month. Some sort of glitch happened on MYOB side.
Please, assist
Thank you, Earl.
I lodged support request.
