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CSPsa's avatar
CSPsa
2 months ago

"a problem occurred" - Super Payment

Hi MYOB,   Today I received a problem when I was trying to sort out an issue with some super. Tried to process a super payment which would have ended up in a zero balance and received this error -...
CSPsa's avatar
CSPsa
2 months ago

Hi Earl_HD & Princess_R 

 

Back again!

After redo-ing the pay super setup process I'm still in the same boat!

Unfortunately the same error occurs. 
Do I need to provide any additional details here?

Please let me know what the best way forward is so I knock this off the jobs list! 

Cheers

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hi there CSPsa,

     

    Since you're still having issues with processing the super payment, you'll need to reach out to our support team directly for further assistance. You can contact them via our virtual assistant MOCA or by submitting a support case via MyAccount.

     

    Best regards,

    Doreen

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