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CSPsa's avatar
CSPsa
30 days ago

"a problem occurred" - Super Payment

Hi MYOB,   Today I received a problem when I was trying to sort out an issue with some super. Tried to process a super payment which would have ended up in a zero balance and received this error -...
CSPsa's avatar
CSPsa

Hi Earl_HD & Princess_R 

 

Back again!

After redo-ing the pay super setup process I'm still in the same boat!

Unfortunately the same error occurs. 
Do I need to provide any additional details here?

Please let me know what the best way forward is so I knock this off the jobs list! 

Cheers

Doreen_P's avatar
Doreen_P
MYOB Moderator
19 days ago

Hi there CSPsa,

 

Since you're still having issues with processing the super payment, you'll need to reach out to our support team directly for further assistance. You can contact them via our virtual assistant MOCA or by submitting a support case via MyAccount.

 

Best regards,

Doreen

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