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JWorkright's avatar
JWorkright
3 months ago

Approving Manager Cannot View or Approve Employee Timesheets

I have two businesses with each business having a dedicated manager. Each manager is an employee (ie. should not have admin rights or wage payment access), and has staff allocated to them via the MYO...
Approving Manager
JWorkright's avatar
JWorkright
3 months ago

Hi Genreve,

 

That is exactly what I have done multiple times. I have removed and re-added the two approving managers and the issue persists. 

 

The problem is, that the managers are employees, that they should not have admin access or payroll user access. They should only approve timesheets. MYOB team admin portal is only accessible to those with admin rights which is not something I want my employees to have.

 

Do you have any other solution where I, as the owner, am not the one who has to approve the timesheets all the time?

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 months ago

    Hi JWorkright,

     

    Looks like your issue is similar to the one discussed in this post. Please review the solution provided here, and if the problem persists, please reach out to our live chat support through our virtual assistant MOCA or submit a support case via MyAccount.

     

    Regards,

    Sai 

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