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DarrenJ's avatar
DarrenJ
Contributing Partner
8 months ago
Solved

ATO error code: CMN.ATO.PAYEVNT.000211

Myob essential STP reporting failure error.   Previous BMS Identifier can not be the same as BMS Identifier (ATO error code: CMN.ATO.PAYEVNT.000211)   The ATO dont have any information on this is...
  • DarrenJ's avatar
    DarrenJ
    8 months ago

    No was using essentials only change I thinkis we had upgraded to STP 2.  Not sure why the error started but it required us to redo the STP setup process.  So had to notify the ATO which they confirmed there was a different softare ID attached and then select no to the new BMS step in the MYOB STP setup process.  Once this was done I could then send an update event which was finally accepted and I could get to the compliance activites.

DarrenJ's avatar
DarrenJ
Contributing Partner

No was using essentials only change I thinkis we had upgraded to STP 2.  Not sure why the error started but it required us to redo the STP setup process.  So had to notify the ATO which they confirmed there was a different softare ID attached and then select no to the new BMS step in the MYOB STP setup process.  Once this was done I could then send an update event which was finally accepted and I could get to the compliance activites.

Doreen_P's avatar
Doreen_P
MYOB Moderator
8 months ago

Hi, DarrenJ

 

Thank you for updating us.

 

We're glad to hear that you were able to contact the ATO and confirm that there was a different Software ID. You should be able to send an update, process a pay run, and run an end-of-year finalisation. Should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

 

Best regards,

Doreen