Can't fix an rejected STP report
I paid a couple of employees a back pay item on 23/6. It was rejected on STP reporting as the pay run date was for 24/6 which was after the lodgement date. Should be an easy fix but I've already pai...
Forum Discussion
Hi Diferg,
Thanks for your post. You're unable to resend a rejected report, however if you've submitted a payrun after this report was rejected and it has been accepted the employees year to date figures would have been updated with the ATO.
If you haven't sent a new payrun since the rejected report you can send an Update event or a void pay through payroll reporting so that the figures are updates. Our Community Forum post How to send an Update Event has instructions on how to do this.
Do let me know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
I did that and re-ran the pay run but now the payrun has doubled in my reports. I was paying allowances that aren't taxed, is that why the amount reported on STP was nil?
Should I re-do the payrun with negative amounts, if I'm able to to balance it out?
Hi Diferg,
Sorry for the delay in my response, did you still need assistance with this ?
If you do, please let me know.
Hi Melisa
I can't remember what I did. Looking at the reports, it looks like I re-entered the pays as a negative but I wasn't able to make the super a negative amount. Then I re-entered the pays but from memory, , so I now have the super amounts outstanding, as they've doubled up.
Am I able to reduce the amount of super in the next pay run?
Many thanks
Di
Hi Diferg,
When you process an update event, the pay period amounts are not sent to the ATO so they will appear as $0.00 in the reporting tab. An update event only sends the employees updated year to date amounts. I'd recommend checking the year to date reports for those employees to make sure the year date amounts are correct.
From what you're describing it sounds like you've processed the pays twice which would explain the double up.
As you've entered a negative pay now to clear out the double up, you can do a manual superannuation adjustment to fix extra superannuation. If you're doing this via the browser please make sure to hit the minus button twice to record the negative super amount.
