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Create New Employee
Hi all, I am trying to re-create an employee after the initial employee creation had its information request expire. I think it expired because I initially had the employee benefits program set u...
Hi BenBarnes,
Thanks for sharing all that detail. That does sound like a frustrating loop to get stuck in. If you haven’t tried it yet, one workaround is to use a different email address when recreating the employee, just to get the record set up again. If the original email is still tied to the earlier expired or cancelled invitation in the background, this can sometimes help you move forward. If that still doesn’t do the trick, it’s best to reach out to our support team via the Contact Us page so they can take a closer look.
Cheers,
Doreen
