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PeterR1234's avatar
PeterR1234
Contributing User
4 months ago

Employees not receiving electronic pay

Newbie here. I've set up electronic payroll and everything appears to be right on paper. ATO declaration sent etc. Employee bank accounts ok, super ok etc etc. The problem is that no money leaves my ...
Doreen_P's avatar
Doreen_P
MYOB Moderator
4 months ago

Hey PeterR1234​,

 

Nice work getting your electronic payment set up. Yes, there's a box you need to click to allow the payment. You'll need to download the bank file and have it uploaded to your bank portal so the money leaves your account. For super payments, you'll also need to authorise the payment first. I've attached links below that you can check for more info.

 

 

Cheers,

Doreen

  • PeterR1234's avatar
    PeterR1234
    Contributing User
    4 months ago

    Thanks, Doreen. Finally got the pay to go through. Next step is super!

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