Forum Discussion

TWL's avatar
TWL
Member
2 years ago

Error message when trying to record and report a pay run

Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 3454df52-7341-438c-873a-5011b237af55.   Has anybody else r...
Haroon_Ali's avatar
Haroon_Ali
Member
2 years ago

did not help[

i tried this severl times

 

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Haroon_Ali, 

 

Thank you for your patience regarding the pay run issues you've encountered and my apologies for the late response.
 
To troubleshoot this, we recommend attempting the pay run in smaller batches. For instance, try processing the pay run for the first 5 employees separately to see if this helps avoid any error messages.
 

We're here to assist, so please keep us updated on your progress.

Regards,
Earl

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