Forum Discussion

VL8's avatar
VL8
Contributing User
2 years ago
Solved

Error message when trying to send update event

Hello,

 

Just trying to send update event but keep getting this error message, is anyone having the same issue?

  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi VL8 

     

    Thanks for your post.

     

    If the error message persists, kindly clear the cache of your browser and log out then log back into your account. Also, try using a different web browser. If the error message will still show up, in the meantime, please process a void pay or $0 pay run.

     

    Please let me know how it goes.

     

    Best regards,

    Doreen

3 Replies

Replies have been turned off for this discussion
  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi VL8 

     

    Thanks for your post.

     

    If the error message persists, kindly clear the cache of your browser and log out then log back into your account. Also, try using a different web browser. If the error message will still show up, in the meantime, please process a void pay or $0 pay run.

     

    Please let me know how it goes.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, VL8 

     

    You are very much welcome. Please feel free to post again if further assistance is needed. We are more than happy to assist.

     

    Best regards,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.