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VL8's avatar
VL8
Contributing User
12 months ago
Solved

Error message when trying to send update event

Hello,

 

Just trying to send update event but keep getting this error message, is anyone having the same issue?

  • Hi VL8 

     

    Thanks for your post.

     

    If the error message persists, kindly clear the cache of your browser and log out then log back into your account. Also, try using a different web browser. If the error message will still show up, in the meantime, please process a void pay or $0 pay run.

     

    Please let me know how it goes.

     

    Best regards,

    Doreen

3 Replies

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi VL8 

     

    Thanks for your post.

     

    If the error message persists, kindly clear the cache of your browser and log out then log back into your account. Also, try using a different web browser. If the error message will still show up, in the meantime, please process a void pay or $0 pay run.

     

    Please let me know how it goes.

     

    Best regards,

    Doreen

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi, VL8 

         

        You are very much welcome. Please feel free to post again if further assistance is needed. We are more than happy to assist.

         

        Best regards,

        Doreen