Error processing payrun for Working Holiday Maker - Registered. Keeps coming up with message stating 'Origin Country Needed'.

Hi there FGG,

 

I understand how frustrating this situation can be. To resolve the "Origin Country Needed" error, please ensure that the country of origin is selected from the drop-down menu and not entered manually. This should help avoid the error message you're receiving. You can also follow the steps below to correct the error:

 

• Go to the card file.
• Select Cards List.
• Choose the Employee tab, then open an employee's card.
• Payroll Details tab.
• Taxes tab.
• Income Type. 
• Select the country of origin. Make sure to select it from the drop-down and apply it to all employees with working holiday makers as their income type.

Best regards,

Doreen