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Hi Martirld,
It's always important to finalise the old payroll before moving balances to the new file. Since the manual adjustment was finalised and we’re now in a new financial year, it’s not something you can undo manually anymore. This sort of thing needs a closer look, so the best way forward is to reach out to our live chat team through our virtual assistant MOCA or pop through a support ticket in MyAccount. Just make sure you’ve got screenshots of your payroll reports handy, especially the bits that show the payroll’s been over reported to the ATO. That’ll help our team get it sorted for you.
Cheers,
Shella
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