Forum Discussion
Hi Fiona-dcbs,
This can be tricky. To start, please check the Entitlement Detail report for the last financial year to see if there’s a negative leave balance for these employees. If the issue still isn't resolved, our backend team may need to step in to conduct a more detailed investigation. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
There is no negative leave balances at the end of last financial year. This only started happening in December.
It is definitely a backend issue with MYOB that needs to be fixed. I am pretty sure I am not the only one experiencing this.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.