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C-E's avatar
C-E
Trusted Cover User
10 days ago
Solved

Mobile phone number verification for super payments

I have set up payday super through myob this morning instead of our normal industry super clearing house.  It is not letting me verify the account due to the follwoing Error.   "You need to verify...
  • C-E's avatar
    C-E
    9 days ago

    HiRedDog62​ 

    i eventually got through to phone support 

    I found I had to go to the super setting where it showed my name and email and phone number 

    I took out my number and entered my partners and saved it 

    then went back and entered mine and saved it 

    I then got the email and I authenticated my own and it worked.  

    hopefully this works for you too 

RedDog62's avatar
RedDog62
Member
9 days ago

I have this same problem

  • C-E's avatar
    C-E
    Trusted Cover User
    9 days ago

    HiRedDog62​ 

    i eventually got through to phone support 

    I found I had to go to the super setting where it showed my name and email and phone number 

    I took out my number and entered my partners and saved it 

    then went back and entered mine and saved it 

    I then got the email and I authenticated my own and it worked.  

    hopefully this works for you too 

    • user9800's avatar
      user9800
      Member
      5 days ago

      Hi RedDog62,

      I have been having the same problem and was getting very frustrated.

      I used your solution and it worked!!!! Yeh!!!

      Thanks so much!

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