Forum Discussion

Najyrag's avatar
Najyrag
User
9 months ago
Solved

My payroll wants me to terminate everyone

My payroll software is stuck on terminating all my employees. When I go to settings it won't let me change it as it is set on default and greyed out. What do I do?  I can't do any reporting to the AT...
  • Najyrag's avatar
    Najyrag
    9 months ago

    Hi Princess_R,  

    I managed to sort out this issue by creating new pay items that suited my requirements and assign them to the current staff.  I am now currently updating all my information and notifying the ATO.  I did try your previous suggestions but they didn't work.  I did a bit of research in the help section and found that I could assign my own pay items, which is what I ended up doing.  Thank you for your help, it was very much appreciated.

    Cheers Janet

     

Princess_R's avatar
Princess_R
MYOB Moderator
9 months ago

Hi Najyrag,

 

I would just like to follow up with you if you still require assistance regarding your concern with terminating employees. Are you still stuck on terminating employees? Please let me know so I can further assist you.

 

Cheers,

Princess

  • Najyrag's avatar
    Najyrag
    User
    9 months ago

    Hi Princess_R,  

    I managed to sort out this issue by creating new pay items that suited my requirements and assign them to the current staff.  I am now currently updating all my information and notifying the ATO.  I did try your previous suggestions but they didn't work.  I did a bit of research in the help section and found that I could assign my own pay items, which is what I ended up doing.  Thank you for your help, it was very much appreciated.

    Cheers Janet

     

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      9 months ago

      Hi Najyrag,

       

      Thank you for your response. I appreciate you getting back to me to let me know how you go about this issue. I'm glad that you're able to resolve this. Please don't hesitate to create a new post again if you need help in the future. I'll do my best to help you with any questions you have.

       

      Cheers,

      Princess