Forum Discussion

Thuggee's avatar
Thuggee
Contributing User
12 months ago

MYOB Team Clock on, Clock Off - Tablet kiosk issue or expected functionality???

I currenlty use MYOB team for time sheets via a Ipad using the Clock on, Clock Off - Tablet kiosk setup for my business.   I have recently discovered my employees can change their timesheets after ...
Thuggee's avatar
Thuggee
Contributing User
12 months ago
Thuggee wrote:

I currenlty use MYOB team for time sheets via a Ipad using the Clock on, Clock Off - Tablet kiosk setup for my business.

 

I have recently discovered my employees can change their timesheets after submitting them via the Ipad using the MYOB Team app on their phones is this a software bug or expected fuctionality?

 

Hopefully its not expected fuctionality as it defeats the purpose of clocking in and out if my my employees can just change their time sheets adhoc.

 

 

 

anyone here?

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    12 months ago

    Hi Thuggee, 


    Thanks for posting your concern in the forum. Apologies for the delayed response.

     

    I understand how this feature might affect how you handle your software. Only an approving manager can edit recorded clock on/clock off times recorded in the mobile app or the kiosk. I suggest checking what login your employee is using to edit the timesheets. 

     

    Also, I recommend reading through this article, Using the MYOB Team Mobile App. This will provide more information regarding your question. 

     

    Let us know if you require any further assistance. 

    Thanks,
    Genreve

    • Thuggee's avatar
      Thuggee
      Contributing User
      12 months ago

      I think your software is broken/has a serious security bug then all my staff can edit & change their own time sheets through the app.

       

      We have only 1 approving manager which is myself (I have double checked this just now).

       

       

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        12 months ago

        Hi Thuggee, 


        Thanks for you for the added information. Apologies for the delayed response

         

        I'm sorry to hear about the experience. In my understanding, your employees can only edit this information if the timesheets have not been approved yet. After being approved, only an approving manager can edit this information.

         

        Feel free to let us know if this is not the case, and we'll investigate this further. 

         

        Let us know if you require any further assistance. 

         

        Thanks,
        Genreve

         

         

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