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MelBax's avatar
MelBax
Experienced Cover User
5 years ago
Solved

MYOB Team Employee Email

One of my employees has changed their email address after inviting them to upload the app. I have updated thier email address in the card file but this has not transferred over to MYOB team and doesn...
  • Melisa_D's avatar
    Melisa_D
    5 years ago

    Hi Assist455, 

     

    Apologies for the delay in my response, if the Parental leave needs to be reported in gross wages PAYG withholding should be unticked within the exempt window. 

Jesh_D's avatar
Jesh_D
Former Staff
5 years ago

Hi MelBax 

 

Thank you for your post.

 

From my understanding, the employees email address will still be retained in the system once the employee either cancels or changes their email address. What the employee will need to do is sign up again on the app using the new email address. This will then enable the system to connect to that employee’s new email address.

Please let us know how you ge ton and if you require further assistance.

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Team Employee Email","id":"message:671736","revisionNum":2,"repliesCount":1,"author":{"__ref":"User:user:179767"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Pay"},"conversation":{"__ref":"Conversation:conversation:671736"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:671736"},"body@stripHtml({\"truncateLength\":200})":" One of my employees has changed their email address after inviting them to upload the app. I have updated thier email address in the card file but this has not transferred over to MYOB team and doesn...","body@stringLength":"267","rawBody":"

One of my employees has changed their email address after inviting them to upload the app. I have updated thier email address in the card file but this has not transferred over to MYOB team and doesn't seem to be the ability to edit it withing MYOB Team. 

","kudosSumWeight":0,"postTime":"2020-08-17T10:57:11.428+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:671736_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1023},"visibilityScope":"PUBLIC","canonicalUrl":"","seoTitle":"How do I update an employees email in MYOB Team?","seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

One of my employees has changed their email address after inviting them to upload the app. I have updated thier email address in the card file but this has not transferred over to MYOB team and doesn't seem to be the ability to edit it withing MYOB Team. 

"},"Conversation:conversation:671736":{"__typename":"Conversation","id":"conversation:671736","solved":true,"topic":{"__ref":"ForumTopicMessage:message:671736"},"lastPostingActivityTime":"2025-01-21T09:41:05.656+11:00","lastPostTime":"2020-08-17T15:51:32.375+10:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:671736":{"__typename":"ModerationData","id":"moderation_data:671736","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:671736_2":{"__typename":"Revision","id":"revision:671736_2","lastEditTime":"2025-01-21T09:41:05.656+11:00"},"AcceptedSolutionMessage:message:671846":{"__typename":"AcceptedSolutionMessage","id":"message:671846","conversation":{"__ref":"Conversation:conversation:671736"},"author":{"__ref":"User:user:230011"},"revisionNum":1,"uid":671846,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Bus-Pay"},"parent":{"__ref":"ForumTopicMessage:message:671736"},"subject":"Re: MYOB Team Employee Email","moderationData":{"__ref":"ModerationData:moderation_data:671846"},"body":"

Hi MelBax 

\n

 

\n

Thank you for your post.

\n

 

\n

From my understanding, the employees email address will still be retained in the system once the employee either cancels or changes their email address. What the employee will need to do is sign up again on the app using the new email address. This will then enable the system to connect to that employee’s new email address.

Please let us know how you ge ton and if you require further assistance.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"223","postTime":"2020-08-17T15:51:32.375+10:00","lastPublishTime":"2020-08-17T15:51:32.375+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1018},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Business/category:Support/community:myobboard:Bus-Pay/message:671736/message:671846","readOnly":true,"editFrozen":false,"body@stringLength":"693","rawBody":"

Hi  

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Thank you for your post.

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From my understanding, the employees email address will still be retained in the system once the employee either cancels or changes their email address. What the employee will need to do is sign up again on the app using the new email address. This will then enable the system to connect to that employee’s new email address.

Please let us know how you ge ton and if you require further assistance.

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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