Forum Discussion

SpaceArtisan's avatar
3 months ago

New Employee not showing on pay run

  • Princess_R's avatar
    3 months ago

    Hi SpaceArtisan and elleB1,


    Welcome to the Community Forum! It's great to have you join us!


    Thank you, elleB1, you're definitely correct!


    Generally, if you're not seeing an employee in the Create Pay Run window, it's often because their pay cycle in their profile doesn't match what's being processed. You can easily check this by navigating to Payroll >> Employees >> Selecting the employee >> Payroll Details >> Salary and Wages >> Pay Cycle.


    Another common reason an employee might not appear during pay processing could be due to:

    • The employee is being marked as inactive. Ensure that the "Inactive Employee" box is unchecked in the Contact Details section of the employee's record.
    • The employee has a termination date listed. Double-check that no date has been entered into the Termination Date field within the employee's record.


    Feel free to post again if you need further assistance.


    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.