Old leave pay items have balances.
The admin staff changed Pay Basis for 2 salaried staff in June 2022 (around time of conversion from Essentials to Business) from Hourly to Salary. This seemed to trigger 2 new leave accrual pay items...
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Hi, Murph
Thanks for your post.
To remove the balances, you can zero out the total on the employees' card file for the leave pay item. However, this will not zero out the year-to-date value of the leave pay item. To do this, you may need to process a pay run with only the exact amount of the year-to-date but a negative value against the category. This way, there will be no more balances on the old leave pay items.
Please let us know if you require any further assistance with this. We are happy to assist.
Best regards,
Doreen
Thanks for your response Doreen.
As mentioned, the Leave Pay Items with inaccurate balances are not currently listed for the employees as they were detached from the employees so the solution suggested isn't possible with current settings.
Is it ok to add the legacy Leave Pay Items back to the 2 employees, clear the balances, then detach them once corrected? I want to be clear on the process and not cause new issues. Thanks
Hi, Murph
Thanks for your response.
Yes, you can add back the leave pay items so you can clear the balances. Once done, you can remove them again from the employee's card file.
Please feel free to reach out to us if further assistance is needed. We are delighted to assist you.
Best regards,
Doreen
Hi, Murph
We hope this message finds you well. We have been awaiting additional updates from your end regarding the assistance request. As we haven't received any recent updates, we will be closing the case now. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.
Best regards,
Doreen
