IsabelEFM
2 days agoUser
Pay item added
Hi, I've created a pay item and assigned it to gross payments. I did a few pay runs using the item I set up. But when I checked YTD verification report, the gross payments number does not include the...
Hi IsabelEFM - thanks for your question.
Can you confirm you're choosing the correct Payroll year when running the YTD verification report?
Adrian
Yes, I did choose the correct payroll year 2023/24 when running the YTD verification report, and all numbers for other employees reconcile with the payroll report except the employee I paid using the pay item I created that shows zero gross payment but correct withholding tax.