Pay Run Reversal gone wrong - Overstated STP Numbers

Hi all,

Just in case anyone else experiences the same problem, here is how I ended up rectifying it (based on Tracey_H 's reply - thank you! However, it's a bit different.):

• Go to Payroll>Employees>{employee(s) in question}>Payroll details>Pay history and the month in question, correct all the numbers and save changes.
• Go to Payroll>Single Touch Payroll reporting and hit the Send update event button.
• A new entry in the list of STP events appears.
• Check that the corresponding Employee YTD report shows the correct numbers.
• Wait for the event to be accepted by the ATO.

Cheers,

Andree

Hi AndreeL 

Thanks for your post. The Payroll activity and financial reports get their data from pays processed through Create pay run. The Payroll register report and STP reports get their data from the employee card>>Pay history. So the first step I'd recommend to get to the bottom of this is run the Payroll activity and Payroll register reports for the YTD.

With STP, each report overrides the previous one and updates the YTD amounts. If the Payroll activity and Payroll register reports are the same, go to the STP reporting centre>>Reports tab>>click on the report for the most recent report sent>>click on View employee YTD report and make sure the YTD amounts in this report match the activity and register reports.

If the Payroll activity and Payroll register reports are different it means that a manual change has been made to the employee card>>Pay history. In this situation, you need to change the Pay history back to what it should be and process any changes through Create pay run.

Let me know how you go with this.

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