Pay Run Reversal gone wrong - Overstated STP Numbers
Dear all,
I did an incorrect pay run and can't seem to dig myself out of the hole (Note to self: Never do pay runs when tired and in a hurry!), so would much appreciate your help:
I by mistake recorded leave in the wrong period, reversed and then re-ran, this tine with the wrong payment date. (I know, stupid.) I've worked through the reversals, including a reversal of a reversal.
The problem is that STP Reporting is overstated by what appears to be 2 months worth of payroll. In Payroll>Employees>{employee in question}>Payroll details>Pay history, I can see that rather than 1 month worth of pay there are 3 for Nov including the wrong leave. Also, report Payroll>Pay runs>View pay run history shows the same overstated figures in the YTD column.
However - and this what really puzzles me - the totals shown at the bottom of report Payroll>Pay runs>View pay run history are actually correct, so the YTD numbers and the totals at the bottom are not consistent in that report. Also, the financial balances are actually correct (Trial Balance and P&L).
The inconsistencies between finance and pay roll/STP plus the inconsistency within report Payroll>Pay runs>View pay run history make me wonder whether there is a system bug in play that I triggered through my pay runs and reversals. At any rate, I seem completely stuck as fixing the pay run/STP numbers would lead to wrong numbers in finance.
So, your help would be really greatly appreciated!
Thank you so much & all the best,
Andree
Hi AndreeL
Great to hear that you were able to resolve this. Once you've correct the employee card>>Pay history sending an update event updates the YTD amounts in STP. The other option is to wait until you process the next pay run when the YTD amounts will be automatically updated.
Please don't hesitate to post again if you need help in the future.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.