Solved
Payee Payment Method Incorrect.
Hi All, I had a payee entered as electronic payment instead of cash (I process through the bank manually). As a result I cannot see the payroll entry to match the bank transaction to. Is the...
Hey CherrieC,
Since the employee was set as an electronic payment, the fix is to download the bank file first. Once that’s done, the payroll transaction will appear for matching with your bank transaction, so there’s no need to reverse the pay run. You also won’t need to manually allocate the bank feed because the match will happen after the bank file is downloaded. And just to confirm, there’s no need to upload the bank file to your bank portal since the employee has already been paid. For detailed steps on downloading the bank file, you can check out this link.
Cheers,
Doreen
