Forum Discussion

Contributing User

2 years ago

Solved

PAYG Witholding Payable appearing as Superannuation on dashboard

Hi, On my balance sheet, my PAYG Payable and Superannuation are split out and appear as separate items. However, on the dashboard, they are all lumped together as Superannuation Payable. Is the d...

EAH
1 year ago
I have found a post that has solved this problem!
This is such a shame this issue hasn't yet been fixed - this post was from 2 years ago on the MYOB forum!!

Sawyer1

Member

2 years ago

Hi,

This is also happening to me, where the total of PAYG and Superannuation on the Balance sheet is the amount showing for the Superannuation Payable on my dashboard.

I have checked both my Linked Accounts and Pay Items and only superannuation items are linked to anything superannuation.

Thanks.

Earl_HD

MYOB Moderator

1 year ago

Hi ALL,

We are aware of the issue, and it has been reported to the relevant team. Currently, there is no specific timeframe for the resolution, but rest assured that they are actively working on fixing it. In the meantime, please don't hesitate to reach out again if you have any further queries. We'll be more than happy to assist you.

Regards,
Earl

Bradharvey
Member
1 year ago
Can you please provide an update on resolving this issue?

It's been 5 months now.
- Jemar_C
  Valued User
  1 year ago
  Hi Bradharvey,
  
  Thank you for you post and welcome to community forum! May I know if you have checked the linked accounts under Accounting >> Managed linked accounts. As items you've linked will reflect on the dashboard. To gain a detailed view of the figures contributing to those amounts, you can explore the Reporting >> Reports section.
  
  Also, is your PAYG Payable and Superannuation are lumped together?
  
  Feel free to write a post if you need further assistance.
  
  Cheers,
  
  Jem