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MMAU's avatar
MMAU
Trusted Cover User
2 years ago
Solved

Payroll down?

Screenshot attached. Payroll down? We need to process pays. Please advise ASAP. We have tried multiple times, continue to receive this error.    EDIT: Working now. 
  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi MMAU,

     

    Thank you for letting me know. I'm glad that it's now working. If you have any additional concerns, please feel free to post in our Community Forum.

     

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

MMAU's avatar
MMAU
Trusted Cover User
2 years ago

Screenshot attached. We get to this point, enter our info then the error. 

MMAU's avatar
MMAU
Trusted Cover User
2 years ago

Chatting with support and apparently there is network maintenance happening now? If so, that is totally unacceptable to conduct this maintenance during business hours and without any notice. We are trying to process payroll and we cannot. 

  • MMAU's avatar
    MMAU
    Trusted Cover User
    2 years ago

    Anyone else having network errors when attempting to process payroll?

    • jobarb's avatar
      jobarb
      Contributing User
      2 years ago

      I have had my payrun duplicated when trying to create the bank file.

      • MMAU's avatar
        MMAU
        Trusted Cover User
        2 years ago

        Payroll finally back online. Working now. 

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