How do I fix this
Cessation date cannot be before the Commencement Date
ATO error code CMN ATO PAYEVNTEMP 000282
this employee has worked for us then left and has recommenced working with us, I followed myob tips regarding undoing the termination date with the ATO, I actually don't remember his original start date. This last pay run looks like it has been accepted, but the others are still accepted with errors, how do I fix this please.
Hi Cherie76,
Sorry for the late reply. This usually means the ATO is still picking up an old termination date for the employee, and it’s showing before the start date being reported now.
Since this employee left before and has now come back, undoing the termination in STP reporting was the right thing to do. The next thing to check is the start date on the employee card. STP may need the employee’s original start date instead of the more recent recommencement date.
This has also been covered in this forum post, and you can check this link as well for more help with fixing rejected reports.
Cheers,
Princess
Hi Princess
thank you, but what if I have forgotten his first start date?
Cherie
Hi Cherie76,
Sorry for the late response. If you’ve forgotten the employee’s original start date, a good place to check is their employee card, pay history, or older payroll reports to see what date was originally used when they first started. That original commencement date is usually the key piece that needs to line up properly for the ATO. Since the latest pay run has already been accepted but the earlier ones are still showing accepted with errors, it’d be best to review the payroll reports first to see if all amounts that should be reported are showing already. If it’s still being stubborn after that, you can reach out to our support team via the Contact Us page so they can take a closer look with you.
Cheers,
Doreen
