Forum Discussion
Hi Princess
thank you, but what if I have forgotten his first start date?
Cherie
Hi Cherie76,
Sorry for the late response. If you’ve forgotten the employee’s original start date, a good place to check is their employee card, pay history, or older payroll reports to see what date was originally used when they first started. That original commencement date is usually the key piece that needs to line up properly for the ATO. Since the latest pay run has already been accepted but the earlier ones are still showing accepted with errors, it’d be best to review the payroll reports first to see if all amounts that should be reported are showing already. If it’s still being stubborn after that, you can reach out to our support team via the Contact Us page so they can take a closer look with you.
Cheers,
Doreen
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Learn, solve, grow
Level up your skills and find answers across all MYOB products